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Important

We are experiencing technical issues affecting account sign-in, payments, and other features on our website and mobile app.

Police, fire, and other municipal agencies are currently unable to report outages through our online systems.

You can still access the Outage Center. For gas leaks, leave the area immediately, call 911, then contact us at (800) 947-5000.

We apologize for the inconvenience and appreciate your patience.


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Preserve over 20,000 acres of Michigan forests with Natural Gas Balance

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Senior couple walking through a forest of fallen leaves

Preserve over 20,000 acres of Michigan forests with Natural Gas Balance

Be the change

Home page Hero Image

Balance your carbon footprint easily and affordably with Natural Gas Balance.

Join your neighbors in the program

headshot for hero banner on home page

Easily access your account information online

Sign In

Pay without signing in

Guest Pay
headshot for hero banner on home page

Easily access your account information online

Sign In

Pay without signing in

Guest Pay
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Electric Rate Filing – On April 28, 2026, DTE Electric filed an investment request with the Michigan Public Service Commission. If fully approved, the average residential bill could increase by $11.06/9.96% per month. Bills will not be impacted until a final order is issued in approximately February 2027. Note: assumes 500 kWh used.  View Investment Details