System Maintenance Notice

We’ll be performing system upgrades on Friday, October 16 from 2–5 a.m. During this time, you won’t be able to access your account or make payments on our website, mobile app, automated phone system or through the call center. 

You can still access the Outage Center. For gas leaks, leave the area immediately, call 911, then contact us at (800) 947-5000.
We apologize for the inconvenience.


Senior couple walking through a forest of fallen leaves

Preserve over 20,000 acres of Michigan forests with Natural Gas Balance

Be the change

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Balance your carbon footprint easily and affordably with Natural Gas Balance.

Join your neighbors in the program

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Easily access your account information online

Pay without signing in

headshot for hero banner on home page

Easily access your account information online

Pay without signing in

Senior couple walking through a forest of fallen leaves

Preserve over 20,000 acres of Michigan forests with Natural Gas Balance

Be the change

Home page Hero Image

Balance your carbon footprint easily and affordably with Natural Gas Balance.

Join your neighbors in the program

headshot for hero banner on home page

Easily access your account information online

Pay without signing in

headshot for hero banner on home page

Easily access your account information online

Pay without signing in

Savings & Assistance

Electric Rate Filing – On April 28, 2026, DTE Electric filed an investment request with the Michigan Public Service Commission. If fully approved, the average residential bill could increase by $11.06/9.96% per month. Bills will not be impacted until a final order is issued in approximately February 2027. Note: assumes 500 kWh used.  View Investment Details